Beth: So did you call Pete about confirming the delivery?
Tracy: You mean the date of the delivery?
Beth: Yes. And then you need to enter the delivery date into the spreadsheet.
Here. See what I mean?
Tracy: Oh yeah, thanks.
Beth: I forgot to do that last month and the boss went crazy!
Tracy: What do you mean?
Beth: She was really angry. She was shouting at me and screaming, you know. She was horrible to me.
Tracy: Well, a silly mistake can cost a company lots of money.
Beth: What are you saying?
Tracy: Nothing. What I’m trying to say is you made a little mistake, but it meant the company lost money. That’s why the boss was really angry.
Alan: Mr Smith, can you help me with this new software?
Mr Smith: Yeah, of course. Just click on the blue button to start. Then go into the main menu and select ‘register’. Does that make sense?
Alan: OK, I click on the blue button, select ‘register’ and then it starts. Is that right?
Mr Smith: No, sorry. Let me start again. Click the blue button to start, go into the main menu and then select register.
Alan: OK, got it! Thanks.
Kate: It’s really difficult to find a good student flat, isn’t it? It makes me feel so stressed. Know what I mean?
Rachel: Yes, I do. It is stressful.
Kate: That’s why I’m thinking about living at home next year.
Rachel: What are you saying? We agreed to get a flat together.
Kate: I know, but I’m not sure. What I mean is I’d prefer to live with my family and concentrate on my studies.
Frank: Look at how much revision I have to do for the exams next week! It’s impossible.
Paula: It’s not impossible. You need to plan your week. That’s all.
Frank: What do you mean?
Paula: Don’t get me wrong, there is a lot of revision, but you just need to make a study diary and have a goals chart.
Frank: Sorry, I don’t get you.
Paula: Look at mine. This is a study diary. So tomorrow is Tuesday – I’m going to revise Geography and English. It’s like you make an appointment.
Frank: Oh, I see. Great idea!